Planting Instructions from the Dufferin Garden Centre

Please read the following instructions carefully to ensure the healthy growth of the purchased plant material

Plants in Plastic Containers

  • Grasp the base of the plant securely, turn the pot upside down, and gently slide out the moistened root ball.
  • If the roots appear thickly entangled or tightly wound around the base of the soil ball, loosen them gently with your fingers. 
  • Place in the planting hole.

Plants with Burlap Soil Balls

  • Lower the complete burlap ball into the pre-dug hole.
  • Cut the strings at the top of the ball that are wound tightly around the stems or trunk and remove.
  • Pull the burlap away from the stem.
  • It will end up being covered by soil.
  • Don’t try to remove any of the burlap.
  • Its biodegradable and tender roots will have no trouble pushing through it.


  • Plant material must be planted 1” ABOVE existing grade of soil
  • Plant material will settle into existing soil
  • *** If plant material is plant too deep, it will die. ***
  • Clematis is the exception for planting.  It should be planted 3” BELOW ground level to encourage sprouting of new shoots
  • Pack triple blend soil tightly around roots and water well every two to three days for 1 month
  • Use bone meal or Parkwood Transplanter 5-15-5 at planting to encourage production of new roots

Dufferin Garden Centre Guarantee

  • Plant material is guaranteed for one year
  • Receipt AND dead plant material must be returned for a replacement.
  • Plant Material is replaced once, under the guarantee
  • Sale items are replaced at the purchase price
  • Due to the special care requirements, the following plants are guaranteed for the growing season only (not over the winter); perennials, roses, rhododendrons and azaleas
  • no refunds, however credits may be issued.

2020 UPDATE: We are currently not accepting any returns or exchanges; your plant warranty will be extended